KYC Policy

Introduction

The Company is committed to conducting its business in accordance with applicable laws and regulations in the jurisdiction of and ensuring compliance with global anti-money laundering (AML) and counter-terrorism financing (CFT) practices. This “Know your customer” policy is established to prevent illegal activities such as money laundering, fraud and financial crime by ensuring the identity, suitability, and risks associated with our customers are thoroughly understood.

This KYC policy outlines the process and standards by which the Company verifies the identity of its customers and monitors their ongoing activities.

This KYC policy applies to all individuals who wish to engage with the Company and includes requirements for customers during registration, financial transactions, and withdrawals.

Scope and Objectives

The main objectives of this KYC policy are:

To ensure compliance with relevant laws, regulations, and guidelines issued by regulatory authority and international standards

To verify the identity of all customers

To identify and mitigate any potential risks associated with money laundering and terrorist financing

To maintain the integrity of our operations and secure a fair, safe, and transparent gaming environment for our customers

To safeguard both the Company and our customers from fraud and other forms of criminal activity

You authorize the Company to regularly conduct various checks at the Company’s sole discretion or if required by third parties (including regulatory authorities), in order to verify your identity and contact information.

Customer Identification Procedures

All customers are required to provide the following information:

First name and surname

Date of birth (the customer must be over 18 years of age)

Nationality

Residential address

Valid email address and contact information

To comply with legal requirements and to validate the information provided, customers must submit:

Proof of Identity:

Valid Government issued ID (copy of passport or travel document, driving license, national ID)

The document must include the customer’s full name, date of birth and photograph

Owner is over 18 years of age

Document does not expire in the next 3 months

Upon the request of the Company the verification of the residential address may be carried out based on one of the following documents:

A recent utility bill (issued within the last 3 months)

Bank statement (issued within the last 3 months)

Correspondence from a central or local government authority (issued within the last 3 months)

All documents must be clear, legible and provided in full. The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of the customer. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.

Additional Verification

If necessary, the Company reserves the right to request further documentation, including, but not limited to:

Photo identification showing the customer holding their ID

Source of funds documentation

The verification process may involve confirmation of the customer’s phone number.

Risk-Based Approach

We adopt a risk-based approach in our KYC procedures, focusing on identifying high-risk customers while minimizing inconveniences for low-risk individuals. Risk assessments will be conducted based on factors such as geography, gaming activity, and transaction patterns. The Company reserves the right to categorize the customers into the following risk levels:

Low Risk: standard KYC procedures apply

Medium Risk: enhanced KYC checks, including additional documentation and information requests

High Risk: enhanced due diligence, including, but not limited to, source of funds verification, and in-depth analysis of transactions and gaming activity

The Company performs ongoing monitoring on its customers in order to detect any behaviours or indicators that might raise suspicions in regard to money laundering and terrorism financing practices.

Any suspicious activity may result in a customer’s account being frozen or closed, and a report being submitted to relevant regulatory authority or law enforcement authorities.

In addition to the above, in compliance with anti-money laundering legislation, we inform you that any transaction equal to or exceeding USD 10,000 (or equivalent in your account currency) will be documented and reported to relevant regulatory authority.

Timing of Verification

Customer identity verification must occur at the time of registration or before the first withdrawal is processed. No winnings or withdrawals will be permitted until the verification process is successfully completed.

Consideration timelines for KYC documents could be up to 30 working days from the moment when the customer provided all requested documents.

Review of the Policy

This KYC policy will be reviewed when deemed necessary to ensure it remains compliant with regulatory requirements and international standards.